What happens in a session?

A quiet, private hour that's entirely yours. You talk about whatever is on your mind — there's no agenda and no pressure. We listen, reflect back, and ask the questions that help you see your situation more clearly. You leave with a clearer sense of what you're feeling and what your next step could be.

Is everything confidential?

Yes. Every session is completely private and confidential. What you share stays between you and chattarre — always.

Do I need to prepare anything?

No. Come as you are, with as much or as little as you want to say. Some people arrive with a specific situation; others simply need someone to listen. Both are completely fine.

Are sessions online or in person?

Sessions are conducted online via video, so you can join from anywhere in a private, comfortable setting.

How much does a session cost?

Sessions start from RM288 for 1 hour (The Listening Hour), RM528 for 2 hours (Clarity & Reflection), and the Companion Pass offers 10 hours for RM2488. All sessions are private and confidential.

What languages are available?

Sessions are available in English, Chinese (中文) and Bahasa Melayu. Choose whichever language you feel most comfortable expressing yourself in.

chattarre — Emotional Wellbeing & Companionship

Welcome to Chattarre.

Chattarre provides one-to-one listening, companionship, emotional support, personal reflection, and wellbeing-oriented sessions. Certain sessions may also include spiritual or personal reflection activities, such as oracle card readings, energy readings, or similar experiences.

By accessing our website, booking, purchasing, or participating in a Chattarre session, you acknowledge and agree to the following:

1. Not a Medical or Mental Health Service

Chattarre is not a medical, psychological, psychiatric, counselling, psychotherapy, crisis intervention, or emergency service.

Chattarre and its team members do not provide medical diagnoses, psychological diagnoses, psychiatric treatment, psychotherapy, medical treatment, or professional medical advice.

Our sessions are intended to provide a space for listening, companionship, emotional support, personal reflection, and general wellbeing.

Nothing shared during a Chattarre session should be considered a substitute for professional medical, psychological, psychiatric, legal, financial, or other professional advice.

If you have concerns regarding your physical health, mental health, or emotional wellbeing, you should seek assistance from an appropriately qualified professional.

2. Not an Emergency or Crisis Service

Chattarre is not an emergency service or crisis intervention service.

If you are in immediate danger, believe that you may harm yourself or another person, or are experiencing a serious mental health crisis, you should immediately contact the relevant emergency services, crisis support services, a qualified mental health professional, or someone you trust who can provide immediate assistance.

Chattarre sessions are not designed or equipped to manage emergency situations.

3. Personal Responsibility

You remain solely responsible for your own decisions, actions, relationships, wellbeing, and outcomes.

Any discussion, reflection, suggestion, opinion, perspective, or information shared during a Chattarre session is intended for general personal reflection and support only.

You should exercise your own judgment before making any personal, relationship, medical, legal, financial, career, or other significant decision.

4. Oracle Cards, Energy Readings and Spiritual Reflection

Where applicable, oracle card readings, energy readings, healing-oriented discussions, or other spiritual or intuitive experiences provided through Chattarre are intended for personal reflection, entertainment, inspiration, and general insight.

They should not be regarded as:

Guaranteed predictions;
Statements of fact;
Medical, psychological, legal, or financial advice;
A diagnosis or treatment;
A guarantee of any future event or outcome.

Chattarre does not guarantee the accuracy, completeness, or outcome of any oracle card reading, energy reading, spiritual interpretation, or intuitive insight.

5. No Guarantee of Results

Every individual and situation is different.

Chattarre does not guarantee that any session will result in emotional improvement, healing, relationship reconciliation, personal transformation, financial improvement, career success, or any other particular outcome.

Your experience and the outcomes of any session may vary.

6. Privacy and Confidentiality

Chattarre will make reasonable efforts to treat information shared during sessions with respect and privacy.

However, Chattarre cannot guarantee absolute or unconditional confidentiality in every circumstance.

Information may be disclosed where Chattarre reasonably believes that disclosure is necessary to:

Address an immediate or serious risk of harm to yourself or another person;
Comply with applicable laws;
Respond to a lawful request from a government authority, court, or other authorised body; or
Protect the legal rights, safety, or security of Chattarre or others.

7. No Recording

Chattarre does not record its sessions.

Customers are strictly prohibited from recording, screen-recording, photographing, livestreaming, reproducing, or otherwise capturing any part of a Chattarre session without prior written consent from all parties involved.

Unauthorised recording may result in the immediate termination of the session without a refund.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Chattarre shall not be responsible or liable for any decision, action, consequence, loss, damage, emotional distress, relationship outcome, financial outcome, or other result arising from or related to your participation in a Chattarre session.

Nothing in this Disclaimer is intended to exclude or limit any rights that cannot legally be excluded or limited under applicable law.

9. Acceptance of This Disclaimer

By using the Chattarre website, making a booking, making payment, or participating in a session, you confirm that you have read, understood, and agreed to this Disclaimer.